A satellite signal is received via the dish and focused onto a device at the end of the metal rod which is known as a Low Noise Block (LNB). This signal then travels down from the LNB to your set-top box or television. If you have a fault with your satellite television this most likely will be down to your installation or with the satellite itself.
Interference to satellite television is uncommon, and if you have a fault we recommend that you check your satellite system to for the following faults:
• Satellite dish
Look at your satellite dish is it correctly aligned, not moved or become obstructed, check the Low Noise Block (LNB) We recommend you work your way through this list:
• Worn or Damaged
Check the satellite dish is not worn or damaged and has not become rusty.
There is no obstruction to the dish and there is a clear line of sight to the satellite, there are no trees blocking the signal.
Check to make sure the dish is pointing to the satellite you want to receive and has not moved due to heavy winds etc. You can look to see if your satellite dish is pointing in a similar direction to your neighbours.
• Cable and Connectors
As the strength of the satellite signal passes through cables and connectors, check to ensure that all the cables and connectors are secure and none of the cables and connectors is not damaged or wet.