TV online

If you're having problems with watching TV online (BBC iPlayer, 4oD etc), these are outside the scope of this website. We're therefore unable to offer any advice or assistance but would suggest you raise the issue with either your Internet Service Provider or the relevant broadcaster, as appropriate.

Frequently Asked Questions

Transmitter Checker

Enter postcode and platform below to check for faults with your local transmitter (Format: AB12 2AA)

For information on how we use your postcode (and any other personal data you may provide to us), check the 'How we use your personal information' section on our 'About Us' page.

Problem Assistant

Get started with diagnosing your problem with our self-help tool.

Launch the tool by clicking here