Help Topics

Do I need an outdoor TV aerial?

The UK TV network is designed to provide viewers with good reception on an external, good quality aerial. It isn't technically possible to extend this level of service to indoor aerials.

As a result, indoor aerials often fail to provide good TV reception. In addition, interference from devices within the home is much more likely.  Pictures and sound can break up or freeze, and you may need to move your aerial when changing channels.  For this reason we would always recommend an outdoor aerial wherever possible*.  This will improve signal strength and hence the quality of your reception. 

 aerial_freeview

Where interference is suspected, Ofcom - the regulator - will be unable to provide assistance if you are not using an external aerial.

*For help with aerials and dishes we would recommend using a professional installer. We cannot recommend individual installers but you may wish to seek advice from a recognised industry body, such as the Confederation of Aerial Industries (CAI). Alternatively visit the Website of Registered Digital Installers (RDI) http://www.getmedigital.com/ Get Me Digital is the consumer site of the RDI, created to promote digital installation and digital service providers directly to the consumer.

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