Help Topics

Installation Basics - TV

Many cases of perceived interference are, in fact, a direct result of a poor quality or damaged installation. For trouble-free television reception a good installation is essential.


You are responsible for the quality and condition of your receiving equipment. Before looking at other possible causes you should check your equipment and connections to ensure they are working correctly. A local approved aerial installer would be able to give your system a health-check. 

If you live in a building with a communal aerial system, you should contact your landlord for help

For more detailed information on equipment and connections, click on the FAQs below.

Frequently Asked Questions

Transmitter Checker

Enter postcode and platform below to check for faults with your local transmitter (Format: AB12 2AA)

For information on how we use your postcode (and any other personal data you may provide to us), check the 'How we use your personal information' section on our 'About Us' page.

Problem Assistant

Get started with diagnosing your problem with our self-help tool.

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