Top Tips

Problems can often be equipment-related. Check out our top tips before going further.

Links

Broadcaster Sites

 

BBC

BBC web site

BBC Reception Advice

Information and advice about receiving BBC television and radio services

Channel 4
Channel 4 web site
Channel Five
Channel Five web site
ITV
ITV web site
S4C
Welsh language broadcaster web site

Sky
Subscription digital satellite TV

 

 

Platform Operator Sites

 

Freesat

Free to air digital satellite TV service from the BBC and ITV

Freeview
Subscription-free digital TV via an aerial

Sky
Subscription digital satellite TV

Virgin Media
Digital cable TV, broadband and other subscription services


Digital Information Sites

 

Digital TV Group

DTT multiplex configurations and other information from the DTG

Digital UK
Help and information following digital switchover (DSO) in the UK

DRM

Information on digital broadcasts on short wave and medium wave

Radio Now

DAB transmitter openings and other digital radio news

UK Digital Radio

News and information about DAB digital radio equipment and services

Wohnort

Information about DAB stations and multiplexes in the UK and worldwide

 

 

Other Organisations 

 

CAI (Confederation of Aerial Industries)
Organisation for registered aerial and satellite installers

Ofcom

Independent regulator for TV, radio and telecommunications

Registered Digital Installers
Government-backed licensing scheme for aerial installers

RETRA
Retailer organisation with helpful advice for consumers

Ricability
Consumer reports on digital TV products

RNIB - Audio Description
Detailed information about Audio Description

Transmitter Checker

Enter postcode and platform below to check for faults with your local transmitter (Format: AB12 2AA)

For our policy on how we propose to use this information, please click here.

Problem Assistant

Get started with diagnosing your problem with our self-help tool.

Launch the tool by clicking here