Top Tips

Problems can often be equipment-related. Check out our top tips before going further.

• Aerial systems
  For the best reception your installation must work well
• Satellite systems
  A faulty dish or downlead can cause loss of reception
• Plugs, sockets & cables
  Damaged or loose connections can spoil your reception
• Reception on portables
  Correct positioning is essential and can be tricky
• Changes in your vicinity
  Tree growth, new buildings, etc can all affect reception
• Amplifiers (boosters)
  Damaged boosters can affect your reception and cause interference

Frequently Asked Questions

• Hissing on AM radio
• Foreign interference on FM radio
• What if I am receiving my radio stations through the TV?
• Whistles / warbles / twittering on FM
• Lost preset stations on FM radio
• Breakthrough from radio transmissions
• What about WiFi radio?
• Breakthrough from radio transmissions

Latest News

• What is 4G and who are at800, and will it cause me interference?

Transmitter Checker

Enter postcode and platform below to check for faults with your local transmitter (Format: AB12 2AA)

Postcode

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Problem Assistant

Get started with diagnosing your problem with our self-help tool.

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