Top Tips
Problems can often be equipment-related. Check out our top tips before going further.
- Aerial systems
For the best reception your installation must work well - Satellite systems
A faulty dish or downlead can cause loss of reception - Plugs, sockets & cables
Damaged or loose connections can spoil your reception - Reception on portables
Correct positioning is essential and can be tricky - Changes in your vicinity
Tree growth, new buildings, etc can all affect reception - Amplifiers (boosters)
Damaged boosters can affect your reception and cause interference
Frequently Asked Questions
- Lost DAB radio reception
- Car radio problems on DAB
- Digital Terrestrial TV Weak Signal
- Are some TVs and Freeview boxes more susceptible to interference than others?
- Weather-related problems on Freeview
- Is the problem interference or reception?
- Aerial amplifiers & boosters
- Communal aerials
- Can LED lights cause interference to my DAB reception?
- Aerials & downleads
Transmitter Checker
Enter postcode and platform below to check for faults with your local transmitter (Format: AB12 2AA)
For information on how we use your postcode (and any other personal data you may provide to us), check the 'How we use your personal information' section on our 'About Us' page.
Problem Assistant
Get started with diagnosing your problem with our self-help tool.