Top Tips
Problems can often be equipment-related. Check out our top tips before going further.
- Aerial systems
For the best reception your installation must work well - Satellite systems
A faulty dish or downlead can cause loss of reception - Plugs, sockets & cables
Damaged or loose connections can spoil your reception - Reception on portables
Correct positioning is essential and can be tricky - Changes in your vicinity
Tree growth, new buildings, etc can all affect reception - Amplifiers (boosters)
Damaged boosters can affect your reception and cause interference
Frequently Asked Questions
- Lost DAB radio reception
- Car radio problems on DAB
- Digital Terrestrial TV Weak Signal
- Burbling / breakup on DAB radio
- What is 4G and who are at800, and will it cause me interference?
- Is the problem interference or reception?
- Weather-related problems on Freeview
- Aerials & downleads
- Are some TVs and Freeview boxes more susceptible to interference than others?
- Communal aerials
Transmitter Checker
Enter postcode and platform below to check for faults with your local transmitter (Format: AB12 2AA)
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Problem Assistant
Get started with diagnosing your problem with our self-help tool.